Política de envío

SHIPPING POLICY

Thank you for shopping with Season & Spark. We are committed to making your shopping experience as smooth as possible. Please review our shipping information below before placing your order.

Order Processing

Orders typically require processing before shipment. Processing times may vary depending on the product, availability, supplier, weekends, and holidays.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Shipping Destinations

Season & Spark currently ships within the United States.

We do not currently offer international shipping.

Shipping Rates

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or free shipping on orders that meet a specified purchase amount. Any applicable offer will be displayed at checkout.

Estimated Delivery Times

Delivery times vary depending on the product, fulfillment location, destination, and shipping carrier.

Some products may be shipped directly from one of our fulfillment partners. Because of this, items within the same order may occasionally arrive in separate packages or on different dates.

Any delivery dates or timeframes provided are estimates and are not guaranteed.

Delays may occur due to carrier issues, weather, holidays, high order volume, customs or transportation disruptions, or other circumstances outside our reasonable control.

Tracking Your Order

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow some time after receiving your shipping confirmation for tracking information to update.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Season & Spark is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Damaged, or Incorrect Orders

If your package arrives damaged, you receive an incorrect item, or you believe your package has been lost, please contact us as soon as possible.

For damaged or incorrect products, please include your order number and clear photographs of the product and packaging so we can investigate and help resolve the issue.

Multiple Packages

Because some products may be fulfilled from different locations, an order containing multiple items may arrive in more than one package. You will not be charged additional shipping fees after your order has been placed because items are shipped separately.